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Pipeline Medical Products, LLC stands behind all surgical quality products with a best-in-class warranty.
Credit will be offered for any unused/unsterilized items that are returned in the original packaging within 30 days from the date of purchase on the invoice. (Some restocking fees may apply on items in which the packaging has been altered.) Also, please note that returns cannot be granted for some special-order items.
We guarantee workmanship for the life of the instrument, and that all of its instruments are defect free. In the unlikely event that an instrument is found to be defective, it will be repaired or replaced in at our discretion. Any misuse of the instrument for its intended purpose or service by other companies will void the warranty. Excluded from this coverage are Tungsten-Carbide (TC) needle holder inserts and Floor Grade (Economy) instruments.
Repair service is available upon request.